30-Day No Hassle Refund Policy
At Overland Odyssey, we stand by the quality of our products and want you to shop with confidence. If you're not completely satisfied with your purchase, we offer a 30-day no-hassle refund policy to ensure a smooth and stress-free experience.
How It Works:
- You have 30 days from the date of delivery to request a refund.
- The item must be in new, unused condition with all original packaging, tags, and accessories included.
- Simply contact our support team at [your email] with your order number and reason for return.
- We will provide a prepaid return shipping label (for eligible items).
- Once we receive and inspect the returned item, we will issue a full refund to your original payment method within 5-7 business days.
What’s Covered:
✅ Unused and undamaged products in original packaging
✅ Manufacturing defects or damaged-on-arrival items
✅ Incorrect items received
What’s Not Covered:
❌ Items that have been used, installed, or modified
❌ Clearance or final sale items (unless defective)
❌ Returns requested after 30 days
We are committed to making your shopping experience as smooth as possible. If you have any questions, feel free to reach out—we’re happy to help!